Tangany Status

All Systems Operational

About This Site

Tangany is a German provider for custody of digital assets and crypto. We offer a reliable solution for crypto wallets and infrastructure to the most popular blockchains. Including custody for Bitcoin and Ethereum. Visit our site https://tangany.com for more information

Uptime over the past 90 days. View historical uptime.

Tangany Partner Portal Operational

90 days ago

100.0 % uptime

Today

Tangany API Suite gateway Operational

90 days ago

100.0 % uptime

Today

Tangany Custody API Operational

90 days ago

100.0 % uptime

Today

API backend (v1) Operational

90 days ago

100.0 % uptime

Today

API backend (v2) Operational

90 days ago

100.0 % uptime

Today

Ethereum Mainnet Operational

90 days ago

100.0 % uptime

Today

Ethereum Goerli Operational

90 days ago

100.0 % uptime

Today

Polygon Mainnet Operational

90 days ago

100.0 % uptime

Today

BNB Smart Chain Mainnet Operational

90 days ago

100.0 % uptime

Today

Bitcoin Mainnet Operational

90 days ago

100.0 % uptime

Today

Bitcoin Testnet Operational

90 days ago

100.0 % uptime

Today

Tezos Mainnet Operational

90 days ago

100.0 % uptime

Today

Tangany Customers API Operational

90 days ago

100.0 % uptime

Today

API backend (v1) Operational

90 days ago

100.0 % uptime

Today

API backend (v2) Operational

90 days ago

100.0 % uptime

Today

Tangany Settlement API Operational

90 days ago

100.0 % uptime

Today

API backend (v1) Operational

90 days ago

100.0 % uptime

Today

API backend (v2) Operational

90 days ago

100.0 % uptime

Today

Web Resources Operational

90 days ago

100.0 % uptime

Today

tangany.com Operational

90 days ago

100.0 % uptime

Today

docs.tangany.com Operational

90 days ago

100.0 % uptime

Today

support.tangany.com Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2023

No incidents reported today.

Apr 1, 2023

No incidents reported.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

Long pending transactions - Custody API

Resolved - The issue has been resolved. We apologize for any inconvenience. Kindly find the below summary.

Incident summary: Long pending transactions - awaiting confirmation

Issue start time:

Issue resolution time:

Severity: 2 PARTIAL OUTAGE

Impacted Services:
Eth mainnet, Genosis, Polygon Mumbai, Goerli,

Root cause: Long processing time made the pileup on external networks, System has been switched on our DR infrastructure, and re-processed all pending transactions.

Recovery: As per the quick response, the decision has been made to switch on the DR. Whereas, our team is on it to upgrade the infrastructure features to tackle these scenarios in the future.
Mar 21, 13:42 CET

Monitoring - Transactions are working as expected.
All pending transactions are being processed.
Mar 15, 18:40 CET

Update - We are continuing to work on a fix for this issue.
Mar 15, 17:26 CET

Identified - The issue has been identified and solution has been implemented.
Mar 15, 17:25 CET

Update - We are continuing to investigate this issue.
Mar 15, 11:22 CET

Investigating - Since 14.03.2023 03:49:00 CET transactions on supported protocols are pending with 'null' output.
We are currently investigating the root cause, and we will provide you timely updates about the incident.

Custody API response:
{
"process": "Pending",
"status": null,
"created": "2023-03-15T08:57:29Z",
"updated": "2023-03-15T08:57:29Z",
"output": null
}

Thank you for your patience.
Mar 15, 11:22 CET

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

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