All Systems Operational

About This Site

Tangany is a regulated German provider for custody of digital assets and crypto. Visit our site https://tangany.com for more information

Tangany Partner Portal Operational
Tangany Customer Portal Operational
Tangany Custody API Operational
API backend Operational
Ethereum Mainnet Operational
Ethereum Goerli Operational
Ethereum Sepolia Operational
Polygon Mainnet Operational
Polygon Mumbai Operational
BNB Chain Mainnet Operational
BNB Chain Testnet Operational
Gnosis Mainnet Operational
Gnosis Chiado Operational
Bitcoin Mainnet Operational
Bitcoin Testnet Operational
Tangany Customers API Operational
API backend Operational
Tangany Settlement API Operational
API backend Operational
Shared Infrastructure Operational
API Gateway Operational
API Client Authentication Operational
Portal User Authentication Operational
Web Resources Operational
tangany.com Operational
docs.tangany.com Operational
support.tangany.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Tangany Partner Portal (response latency) ?
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Tangany Customer Portal (response latency) ?
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Tangany Custody API (response latency) ?
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Tangany Customers API (response latency) ?
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Tangany Settlement API (response latency) ?
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Oct 16, 2026

Resolved - Cause:
A configuration dependency in our middleware environment prevented the service from restarting correctly after an infrastructure instance change.

Resolution:
We switched to our redundant environment, and service has been stable since approx. [07:05] CEST.

Oct 16, 10:49 CEST
Update - Monitoring in progress.

All Tangany APIs remain fully operational and reachable following the fix applied at 07:05 CEST.

Our engineering team is continuing to actively monitor platform health and stability while completing the root cause investigation.
We will provide another update once the monitoring period is concluded.

Activity start time: 16 October 2026, 02:20 CEST
Activity end time (service restored): 16 October 2026, 07:05 CEST

Oct 16, 09:50 CEST
Monitoring - We would like to inform you that Tangany APIs experienced a service disruption, which has now been mitigated. All APIs are reachable and working normally again. We apologise for any inconvenience. Kindly find the summary below.

Incident summary: Tangany APIs, including the Settlement API, Custody API, and Customers API, were unavailable. API requests returned a "Middleware Error". All partners were affected.

Issue start time: 16 Oct 02:20 CEST

Issue resolution time: 16 Oct 07:05 CEST

Impacted Services: Settlement API, Custody API, Customers API Backend

Root cause: Under investigation. We will share further details once the analysis is complete.

Recovery: Switchover of traffic to a backup Middleware service instance

All affected services are operating normally again. We are continuing to monitor the platform closely and will post another update once root cause analysis is complete.

Oct 16, 08:44 CEST

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.