We would like to inform you that the previously reported service disruption has now been resolved. We apologize for any inconvenience. Kindly find the summary below.
Incident summary: Due to high database load and a high volume of requests at the beginning of the month, the performance of the Settlement API was limited.
Issue start time: 7:00am
Issue resolution time: 10:00am
Severity: high
Impacted Services: Settlement API
Root cause: High request volumes and internal processes led to limited availability.
Recovery: Successful completion of internal processes and adjustment of resource scaling
All affected services are operating normally again. During continued monitoring, we did not observe any recurrence of the issue.
Posted Sep 01, 2026 - 10:05 CEST
Investigating
We’re currently experiencing degraded performance issues with Settlement API. Our team is currently working to restore optimal performance levels. We apologize for any inconvenience.
Activity start time : 7:00 am
Activity End time : ongoing
Next update in 30min
Posted Sep 01, 2026 - 09:29 CEST
This incident affected: Tangany Settlement API (API backend).