Incident Notification – Delayed Processing of Deposits and Withdrawals

Incident Report for Tangany

Identified

We would like to inform you that one of our third-party transaction screening providers is currently experiencing an outage. The provider has not yet given an estimated time of recovery.
As a result, incoming and outgoing transfers that require screening are currently processed with a delay. Our services remain available, and no transfers are lost. All affected transfers are being screened and processed through our established contingency procedure, in order of receipt.

What this means for you:
- Transfers may show a pending status for longer than usual.
- You do not need to resubmit any transfers.

Issue start time: 4 Nov 17:26 CEST

We will update you as soon as the situation changes.
We apologise for the inconvenience and thank you for your understanding.

Posted Nov 04, 2026 - 20:09 CET

This incident affects: Tangany Settlement API (API backend).