Unplanned Security Update on our Customer Portal and Partner Portal Infrastructure

Scheduled Maintenance Report for Tangany

Completed

We would like to inform you that the unplanned Security Update on our Customer Portal and Partner Portal Infrastructure has been completed.

This maintenance was part of our continuous efforts to enhance the security of our infrastructure.

Impacted Service: Customer Portal and Partner Portal
Actual downtime: 5 minutes within the maintenance window

Current Status:
The maintenance has concluded, and access to the Partner Portal and Customer Portal has been restored.

Schedule:
Start Time: 07:00 CEST, Thursday, 17 September 2026
End Time: 08:00 CEST, Thursday, 17 September 2026

Actual Start and End time:
Start Time: 07:17 CEST, Thursday, 17 September 2026
End Time: 07:49 CEST, Thursday, 17 September 2026

Thank you for your understanding and cooperation.

The Tangany Team
Posted Sep 17, 2026 - 07:54 CEST

Verifying

We would like to inform you that the unplanned Security Update on our Customer Portal and Partner Portal Infrastructure has been completed. We are currently monitoring the situation to verify that all systems are functioning normally.

This maintenance was part of our continuous efforts to enhance the security of our infrastructure.

Impacted Service: Customer Portal and Partner Portal
Actual downtime: 20 minutes within the maintenance window

Current Status:
The maintenance has concluded, and access to the Partner Portal and Customer Portal has been restored. We are actively verifying full system stability and will confirm once monitoring is complete.

Schedule:
Start Time: 07:17 CEST, Thursday, 17 September 2026
End Time: 08:00 CEST, Thursday, 17 September 2026

We will provide a final update on our Tangany Status Page once verification is complete.

Thank you for your understanding and cooperation.

The Tangany Team
Posted Sep 17, 2026 - 07:48 CEST

In progress

We would like to inform you that the unplanned Security Update on our Customer Portal and Partner Portal Infrastructure is now in progress.

This maintenance is part of our continuous efforts to enhance the security of our infrastructure.

Impacted Service: Customer Portal and Partner Portal
Expected downtime: 20 minutes within the maintenance window

Current Impact:
Partners and Customers are currently unable to access the Partner Portal and Customer Portal while the maintenance is ongoing.

Schedule:
Start Time: 07:17 CEST, Thursday, 17 September 2026
End Time: 08:00 CEST, Thursday, 17 September 2026

We will continue to provide real-time updates on our Tangany Status Page as the activity progresses.

Thank you for your understanding and cooperation.

The Tangany Team
Posted Sep 17, 2026 - 07:17 CEST

Scheduled

We would like to inform you about an upcoming unplanned Security Update on our Customer Portal and Partner Portal Infrastructure.

This maintenance is part of our continuous efforts to enhance the Security of our infrastructure.

Impacted Service: Customer Portal and Partner Portal
20min downtime expected within the maintenance window

Expected Impact Customer Portal and Partner Portal:
Due to the maintenance, Partners and Customers will NOT be able to access Partner Portal and Customer Portal.

Schedule:

Start Time: 07:00 CEST, Thursday, 17 September 2026
End Time: 08:00 CEST, Thursday, 17 September 2026

We will provide real-time updates on our Tangany Status Page before, during, and after the activity.

Thank you for your understanding and cooperation.
The Tangany Team
Posted Sep 16, 2026 - 16:16 CEST
This scheduled maintenance affected: Tangany Partner Portal and Tangany Customer Portal.