Planned Maintenance on 24 September 2026 for Settlement API and Customers API

Scheduled Maintenance Report for Tangany

Completed

We are pleased to inform you that the planned maintenance activity for the Settlement API and Customers API, scheduled for Thursday, 24 September 2026, from 18:30 to 19:30 CEST, has been successfully completed.

Summary:
Impacted Service: Settlement API and Customers API
20min downtime expected within the maintenance window

Expected Impact Customers API:
Postbox partially unavailable
Onboarding of Customers partially impacted
Download of T&C documents partially impacted
Actual downtime on the Customers API: 2 minutes within the window.

Expected Impact Settlement API:
Your workspace is temporarily blocked.
Actual downtime on the Settlement API: 15 minutes within the window.

Thank you for your understanding and cooperation.
The Tangany Team
Posted Sep 24, 2026 - 19:30 CEST

Verifying

We would like to inform you that the planned maintenance activity for the Settlement API and Customers API, scheduled for Thursday, 24 September 2026, from 18:30 to 19:30 CEST, has been completed. We are currently monitoring the situation to verify that all systems are functioning normally.

This maintenance is part of our continuous efforts to enhance the stability and performance of our infrastructure.

Impacted Service: Settlement API and Customers API
20min downtime expected within the maintenance window

Expected Impact Customers API:
Postbox partially unavailable
Onboarding of Customers partially impacted
Download of T&C documents partially impacted

Expected Impact Settlement API:
Your workspace is temporarily blocked.

Schedule:
Start Time: 18:30 CEST, Thursday, 24 September 2026
End Time: 19:30 CEST, Thursday, 24 September 2026

We will provide real-time updates on our Tangany Status Page.

Thank you for your understanding and cooperation.
The Tangany Team
Posted Sep 24, 2026 - 18:53 CEST

Update

We would like to inform you that Settlement API and Customers API maintenance activity scheduled for Thursday, 24 September 2026, from 18:30 to 19:30 CEST is now in progress.

This maintenance is part of our continuous efforts to enhance the security of our infrastructure.

Impacted Service: Settlement API and Customers API
20min downtime expected within the maintenance window

Current Impact:
Partners and Customers are currently unable to access the Partner Portal and Customer Portal while the maintenance is ongoing.

Schedule:
Start Time: 18:30 CEST, Thursday, 24 September 2026
End Time: 19:30 CEST, Thursday, 24 September 2026

Expected Impact Customers API:
Postbox partially unavailable
Onboarding of Customers partially impacted
Download of T&C documents partially impacted

Expected Impact Settlement API:
Your workspace is temporarily blocked.

We will continue to provide real-time updates on our Tangany Status Page as the activity progresses.

Thank you for your understanding and cooperation.

The Tangany Team
Posted Sep 24, 2026 - 18:32 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 24, 2026 - 18:30 CEST

Scheduled

Dear Partner,

We would like to inform you about an upcoming planned Settlement API and Customers API maintenance activity scheduled for Thursday, 24 September 2026, from 18:30 to 19:30 CEST.

This maintenance is part of our continuous efforts to enhance the stability and performance of our infrastructure.

Impacted Service: Settlement API and Customers API
20min downtime expected within the maintenance window

Expected Impact Customers API:
Postbox partially unavailable
Onboarding of Customers partially impacted
Download of T&C documents partially impacted

Expected Impact Settlement API:
Your workspace is temporarily blocked.


Schedule:

Start Time: 18:30 CEST, Thursday, 24 September 2026
End Time: 19:30 CEST, Thursday, 24 September 2026

We will provide real-time updates on our Tangany Status Page before, during, and after the activity.

Thank you for your understanding and cooperation.
The Tangany Team
Posted Sep 11, 2026 - 17:00 CEST
This scheduled maintenance affected: Tangany Customers API (API backend) and Tangany Settlement API (API backend).